Guest Services & Gift Shop Specialist

Paycom - ATS; Dillard (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Dillard House invites applications for Resort Gift Shop Support to enhance guest experiences through friendly service, appealing merchandise displays, and efficient POS transactions.

You will greet guests, help them choose products, process sales, restock and monitor inventory, receive shipments, and maintain a clean, organized shop while upholding cash handling procedures and professional hospitality standards.

Qualifications

• Customer-focused, friendly service
• Cash handling and POS procedures
• Merchandise knowledge and displays
• Inventory monitoring and restocking
• Receiving shipments and verifying deliveries
• Clean, organized shop maintenance
• Professional guest interactions

Responsibilities

• Greet guests warmly and assist in selecting products
• Provide product pricing, features and benefits information
• Process sales transactions using POS and follow cash handling procedures
• Arrange displays to promote sales and attract customers
• Monitor inventory and restock shelves as needed
• Assist with receiving shipments and verifying merchandise
• Maintain a clean, well-organized gift shop at all times
• Respond promptly to guests and maintain professional hospitality standards

Job description

The Dillard House invites applications for Resort Gift Shop Support to enhance guest experiences through friendly service, appealing merchandise displays, and efficient POS transactions.

You will greet guests, help them choose products, process sales, restock and monitor inventory, receive shipments, and maintain a clean, organized shop while upholding cash handling procedures and professional hospitality standards.