Front Desk Clerk

Equity LifeStyle Properties, Inc.; Leesburg (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading property management firm is seeking a Front Desk Clerk in Leesburg, Florida, to provide exceptional customer service and ensure memorable guest experiences. The successful candidate will handle inquiries, process payments, and assist with office tasks, requiring a high school diploma and 1+ years in customer service. Strong organizational skills and computer literacy are essential. This role offers an opportunity to grow within a supportive team environment.

Qualifications

• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information.
• Process payments and deposits.
• Run reports and submit maintenance request forms.
• Partner with your Property Manager and communicate frequently.
• Prioritize customer satisfaction and solve problems promptly.

Skills

Exceptional customer service skills

Strong organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Leesburg, Florida.

What You’ll Do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your Job Will Include

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & Skills You Need

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

As an Equal Opportunity Employer, we welcome and thank all applicants.