Guest Services & Front Desk Specialist

Remington Hospitality; El Paso (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Remington Hospitality in El Paso, TX, seeks a Front Desk Agent to greet guests, check them in and out promptly, and assist with pre-registration and reservation blocking.

You will post charges, manage cash and hotel transactions, and maintain knowledge of the Front Office system to ensure accurate daily operations.

Applicants should be familiar with reservations, rates, discounts, cancellations, and relocation procedures, including same-day bookings.

Qualifications

• Experience in front desk operations at a hotel.
• Strong cash handling and transaction accuracy.
• Familiar with reservation blocking and same-day bookings.
• Excellent guest service and communication skills.

Responsibilities

• Greet guests and check them in/out promptly and professionally.
• Assist with pre-registration and blocking of reservations as needed.
• Post charges accurately and promptly.
• Operate Front Office system and manage daily transactions.

Skills

Guest services

Cash handling

Reservation knowledge

Communication

Tools

Front Office System

Job description

Remington Hospitality in El Paso, TX, seeks a Front Desk Agent to greet guests, check them in and out promptly, and assist with pre-registration and reservation blocking.

You will post charges, manage cash and hotel transactions, and maintain knowledge of the Front Office system to ensure accurate daily operations.

Applicants should be familiar with reservations, rates, discounts, cancellations, and relocation procedures, including same-day bookings.