Guest Services: Front Desk Shift Supervisor

Kinsley Power Systems; Reno (NV); On-site; USD 35,000 - 45,000; Full time

Job summary

Position: Front Office/Guest Services Assistant role at a hotel. The role involves registering guests and assigning rooms, settling accounts, and ensuring smooth front desk operations.

The candidate should have 1–2 years of hotel operation experience or equivalent, be proficient with Microsoft Office applications, and hold an Alcohol Awareness Card. Flexibility to work varying shifts, including holidays and weekends, is required.

Qualifications

• Minimum 1–2 years of experience in hotel operation or related customer-facing role.
• Alcohol Awareness Card license is required and must be maintained.

Responsibilities

• Register guests by inputting information into the computer and assigning them rooms.
• Settle and check out guest accounts by inputting payment methods and releasing rooms.
• Maintain excellent guest service and professional relations through effective communication and guidelines.

Skills

MS Office

Customer service

Analytical skills

Clerical

Supervision

Instructing

Effective communication

Shift flexibility

Tools

Microsoft Office Suite

Job description

Position: Front Office/Guest Services Assistant role at a hotel. The role involves registering guests and assigning rooms, settling accounts, and ensuring smooth front desk operations.

The candidate should have 1–2 years of hotel operation experience or equivalent, be proficient with Microsoft Office applications, and hold an Alcohol Awareness Card. Flexibility to work varying shifts, including holidays and weekends, is required.