Guest Services Associate - Front Desk (Hospitality)

Target Hospitality; North Dakota; On-site; USD 30,000 - 42,000; Full time

Job summary

Target Hospitality is hiring for a Front Desk I to support guest services and assist management in daily operations. The role involves greeting guests, processing check-ins, handling payments, and maintaining accurate records using computer systems.

Strong English communication and customer service are essential; some lifting and long shifts may be required. Ideal candidates have administrative experience, basic MS Office skills, and a willingness to work in a camp or hospitality setting.

Qualifications

• At least 1 year of administrative experience.
• Willing to travel and work long rotations.
• Proficient in reading and writing English.
• Experience with Microsoft Word, Excel, PowerPoint and Outlook.
• First aid certification is an asset.
• Team oriented and able to work with or without supervision.
• Must pass background check and urinalysis.
• Must provide own transportation to the facility.

Responsibilities

• Greet guests courteously and professionally.
• Check in arrivals using designated systems.
• Accept payments and process transactions.
• Enter registration information and generate reports.
• Answer calls in a friendly manner.
• Prepare correspondence and manage mail/packages.
• Provide world-class customer service.
• Attend safety meetings and support emergency response.

Skills

Administrative experience

Travel availability

English literacy

Time management

Teamwork

Background check readiness

Transportation to facility

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Target Hospitality is hiring for a Front Desk I to support guest services and assist management in daily operations. The role involves greeting guests, processing check-ins, handling payments, and maintaining accurate records using computer systems.

Strong English communication and customer service are essential; some lifting and long shifts may be required. Ideal candidates have administrative experience, basic MS Office skills, and a willingness to work in a camp or hospitality setting.