Guest Services Front Desk Pro | Flexible Schedule

Hallandale Group Limited Partnership; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Weekly pay

Free parking

Travel perks

Job summary

Hampton Inn by Hilton Hallandale Beach Aventura is seeking a Front Desk Agent to provide guest check-in/out and front desk support in a fast-paced hotel environment in Hallandale Beach, FL. The role requires guest-focused service, effective communication, and the ability to multitask across multiple tasks and systems.

Responsibilities include welcoming guests, processing reservations, handling payments, and coordinating with other hotel departments.

Qualifications

• 1+ year of front desk or hotel experience preferred.
• Ability to multitask and handle busy periods.
• Excellent communication and guest service skills.

Responsibilities

• Greet and register guests at the front desk.
• Check guests in and out following policies and procedures.
• Handle cash and post charges to guest accounts.
• Process reservations and room assignments using the computer system.
• Respond to guest requests and emergencies per brand standards.

Skills

Customer service

Communication

Multitasking

Attention to detail

Tools

Hotel PMS

Job description

Hampton Inn by Hilton Hallandale Beach Aventura is seeking a Front Desk Agent to provide guest check-in/out and front desk support in a fast-paced hotel environment in Hallandale Beach, FL. The role requires guest-focused service, effective communication, and the ability to multitask across multiple tasks and systems.

Responsibilities include welcoming guests, processing reservations, handling payments, and coordinating with other hotel departments.