Guest Services Front Desk | Night & Weekend Shifts

Coma Coffee Roasters; Folsom (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Friendly work environment

Growth opportunities

Job summary

FLB Entertainment Center in Folsom, CA is seeking a Front Desk Customer Service Representative for part-time and full-time roles. You will greet guests, manage reservations, check-ins and check-outs, and support a busy hospitality team.

This position requires night and weekend availability, strong multitasking, reliability, and an outgoing personality. You will contribute to a friendly, organized lobby and collaborative operations.

Qualifications

• Night and weekend availability required.
• Ability to multitask in a fast-paced environment.
• Outgoing and energetic personality with a passion for guest interaction.
• Reliable, punctual, and dependable with a strong work ethic.

Responsibilities

• Provide excellent front desk customer service, welcome guests, and assist with inquiries.
• Manage reservations, check-ins, and check-outs efficiently.
• Handle guest requests and concerns promptly and professionally.
• Assist in maintaining a clean and organized front desk area.
• Collaborate with team members to ensure smooth operations.

Skills

Customer service

Multitasking

Communication

Guest relations

Job description

FLB Entertainment Center in Folsom, CA is seeking a Front Desk Customer Service Representative for part-time and full-time roles. You will greet guests, manage reservations, check-ins and check-outs, and support a busy hospitality team.

This position requires night and weekend availability, strong multitasking, reliability, and an outgoing personality. You will contribute to a friendly, organized lobby and collaborative operations.