Guest Services Front Desk Clerk - Flexible Scheduling (24/7)

Leech Lake Gaming; Walker (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

24/7 operation

Job summary

Leech Lake Gaming in Walker, Minnesota, seeks a friendly hotel front desk associate to provide excellent guest service during registration, check-out and the stay. You will manage room assignments, take payments, and coordinate with housekeeping to ensure a smooth guest experience.

This role requires basic computer skills, cash handling, and effective communication. You must be able to stand, sit or walk for long periods, lift up to 25 lbs, and work varied shifts in a 24/7 operation.

Qualifications

• Must have computer skills.
• Six months to one year related experience.
• Education: High School Diploma or GED.

Responsibilities

• Registers guests and assigns rooms; handles check-out and payments.
• Maintains related records and prints backup reports.
• Receives and directs phone calls and messages; handles reservations and wake-up calls.
• Directs housekeeping on check-outs; prints reports and completes cashier close-out.
• Maintains knowledge of events in the property; attends mandatory trainings.
• Maintains confidentiality and remains sensitive to Native American culture.
• Operates within Leech Lake Gaming policies and tribal regulations.
• Performs other duties as assigned.

Skills

Keyboard operation

Cash handling

Communication skills

Education

High School Diploma or GED

Job description

Leech Lake Gaming in Walker, Minnesota, seeks a friendly hotel front desk associate to provide excellent guest service during registration, check-out and the stay. You will manage room assignments, take payments, and coordinate with housekeeping to ensure a smooth guest experience.

This role requires basic computer skills, cash handling, and effective communication. You must be able to stand, sit or walk for long periods, lift up to 25 lbs, and work varied shifts in a 24/7 operation.