630 Hotel Front Desk Clerk

Leech Lake Gaming; Walker (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

24/7 operation

Job summary

Leech Lake Gaming in Walker, Minnesota, seeks a friendly hotel front desk associate to provide excellent guest service during registration, check-out and the stay. You will manage room assignments, take payments, and coordinate with housekeeping to ensure a smooth guest experience.

This role requires basic computer skills, cash handling, and effective communication. You must be able to stand, sit or walk for long periods, lift up to 25 lbs, and work varied shifts in a 24/7 operation.

Qualifications

• Must have computer skills.
• Six months to one year related experience.
• Education: High School Diploma or GED.

Responsibilities

• Registers guests and assigns rooms; handles check-out and payments.
• Maintains related records and prints backup reports.
• Receives and directs phone calls and messages; handles reservations and wake-up calls.
• Directs housekeeping on check-outs; prints reports and completes cashier close-out.
• Maintains knowledge of events in the property; attends mandatory trainings.
• Maintains confidentiality and remains sensitive to Native American culture.
• Operates within Leech Lake Gaming policies and tribal regulations.
• Performs other duties as assigned.

Skills

Keyboard operation

Cash handling

Communication skills

Education

High School Diploma or GED

Job description

JOB DESCRIPTION: Provides excellent guest service to hotel guests during registration, check out and during their stay.

ESSENTIAL FUNCTIONS

RESPONSIBILITIES:

• Performs all functions necessary for registration and assignment of rooms.
• Checks out Guests and receives all room payments.
• Maintains all related records.
• Receives and directs phone calls and messages.
• Accepts reservations, administers wake up calls.
• Pages Guests upon request.
• Communicate with Housekeeping on check outs.
• Prints hotel backup reports.
• Complete cashier close-out process.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

POSITION REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to operate a computer keyboard.
• Ability to handle and count cash.
• Ability to communicate effectively.

PHYSICAL REQUIREMENTS

• Physically capable of standing, sitting and walking for long periods of time.
• Ability to lift up to 25 lbs.
• Subject to internal working conditions, including a smoking environment.

EDUCATION AND SKILLS

Education Required: High School Graduate or General Education Degree (GED)

Experience: Six months to one year related experience

Computer Skills: Must have computer skills

Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team!

Grade 3

Shift Various Shifts

KEY Status Non-Key Position

Hiring Manager: Jackie Moose

Salary $15.00-$18.94

This position is currently accepting applications.