Guest Services & Front Desk Associate (Weekend Shifts)

Hong Kong Study Skills Research Institute; Elk Grove (CA); On-site; USD 24,796 - 27,634; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, and vision insurance

Paid time off and vacation

DailyPay

Wellness programs

Tuition reimbursement

Exclusive discounts

Paid parking

Full benefits after 90 days

Job summary

Hong Kong Study Skills Research Institute is seeking a Front Desk Associate for the Elk Grove Hampton Inn & Suites. This full-time position requires weekend availability and involves checking guests in and providing exceptional customer service.

The ideal candidate should have a high school diploma and excellent communication skills. Benefits include a 401(k) plan, medical and dental insurance, and paid time off.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Comfortable using a Property Management System; quick to learn computer skills.
• Ability to stand for the duration of the shift.
• Flexible schedule with early mornings, evenings, weekends, and holidays.

Responsibilities

• Check guests in, ensuring proper credit, and managing special requests.
• Provide exceptional customer service with an engaging, outgoing personality.
• Assist guests with faxes, packages, and mail.
• Resolve problems through recovery when needed.
• Answer inquiries about hotel services, local area, dining, and travel directions.
• Support other departments and interact professionally with hotel staff.
• Assist with shuttle driver and concierge duties as needed.

Skills

Excellent verbal and written communication skills

Comfortable using a Property Management System

Flexibility with shift scheduling

Education

High school diploma or equivalent

Job description

Hong Kong Study Skills Research Institute is seeking a Front Desk Associate for the Elk Grove Hampton Inn & Suites. This full-time position requires weekend availability and involves checking guests in and providing exceptional customer service.

The ideal candidate should have a high school diploma and excellent communication skills. Benefits include a 401(k) plan, medical and dental insurance, and paid time off.