Front Desk Guest Service Specialist - Flexible Scheduling

Hampton-Inn-; Elk Grove (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

Hampton Inn in Elk Grove seeks a friendly Guest Service Representative to greet guests, manage check-in/out, and support front desk operations. You will deliver courteous service, handle inquiries, and ensure a welcoming lobby experience for all visitors.

The ideal candidate is a people person who can build rapport, communicate clearly in English, and manage busy front desk tasks with professionalism and care.

Qualifications

• Front desk operations and procedures familiarity.
• Excellent English with strong communication.
• Ability to remain calm in stressful situations.
• Commitment to hospitality standards and customer care.

Responsibilities

• Greet guests and assist with check-in/out.
• Answer phones and take messages.
• Maintain records of registration and payment.
• Escalate to management when needed.

Skills

Front desk operations

Customer service

English proficiency

Stress management

Rapport building

Education

High School Diploma/GED

Job description

Hampton Inn in Elk Grove seeks a friendly Guest Service Representative to greet guests, manage check-in/out, and support front desk operations. You will deliver courteous service, handle inquiries, and ensure a welcoming lobby experience for all visitors.

The ideal candidate is a people person who can build rapport, communicate clearly in English, and manage busy front desk tasks with professionalism and care.