Guest Services Front Desk Associate

Durango Resort; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Durango Resort in Las Vegas, NV is seeking a Receptionist to welcome guests, perform check-in and checkout functions, and manage communication. Candidates should have 1-2 years of customer service experience and be able to operate a computerized front office system.

The role involves ensuring guest confidentiality, promptly answering calls, and creating reports. If you are skilled in providing excellent service and have effective communication abilities, apply now!

Qualifications

• 1-2 years customer service or reception experience preferred.
• Ability to communicate effectively with guests and team members.
• Experience handling phone calls professionally.

Responsibilities

• Welcome guests upon arrival and perform check-in/out functions.
• Accept, sort, and distribute messages for guests.
• Produce and distribute reports and post charges to guests' accounts.

Skills

Customer service

Communication

Confidentiality

Computerized front office system

Job description

Durango Resort in Las Vegas, NV is seeking a Receptionist to welcome guests, perform check-in and checkout functions, and manage communication. Candidates should have 1-2 years of customer service experience and be able to operate a computerized front office system.

The role involves ensuring guest confidentiality, promptly answering calls, and creating reports. If you are skilled in providing excellent service and have effective communication abilities, apply now!