Guest Services Front Desk Agent - Part-Time & Friendly

Major Management; Des Moines (WA); On-site; USD 25,000 - 30,000; Part time

Job summary

Best Value Inn Motel in Des Moines, WA is seeking a friendly Front Desk Agent. The role involves greeting guests, handling check-ins/outs, answering reservations, and ensuring a smooth stay with professional service.

We offer part-time schedules (3–4 days/week, 8-hour shifts) and pay starting at $18.00/hour DOE. A valid driver's license and reliable transportation are required. Join a team that values guest satisfaction and a positive, can-do attitude.

Qualifications

• Previous experience as a Front Desk Agent, Hotel Receptionist, Guest Services Representative, or Customer Service Representative preferred.
• Strong customer service and guest relations skills.
• Excellent verbal and written communication abilities.
• Professional phone etiquette.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills and ability to learn hotel management software.
• Experience with hospitality, hotel, motel, or lodging operations is a plus.
• Reliable transportation and a valid driver's license required.
• Dependable attendance and a positive attitude.

Responsibilities

• Welcome guests and provide outstanding customer service.
• Handle guest check-ins and check-outs accurately and efficiently.
• Answer phone calls and assist guests with reservations, questions, and requests.
• Address guest concerns and resolve issues professionally and promptly.
• Process payments and maintain accurate guest records.
• Perform basic night audit and front desk accounting duties when needed.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
• Maintain a clean, organized, and professional front desk area.
• Provide information about hotel amenities, policies, and local attractions.

Skills

Front desk experience

Customer service

Verbal communication

Written communication

Phone etiquette

Multitasking

Organization

Computer basics

Hospitality experience

Driver's license

Attendance

Hotel management software

Tools

Hotel management software

Job description

Best Value Inn Motel in Des Moines, WA is seeking a friendly Front Desk Agent. The role involves greeting guests, handling check-ins/outs, answering reservations, and ensuring a smooth stay with professional service.

We offer part-time schedules (3–4 days/week, 8-hour shifts) and pay starting at $18.00/hour DOE. A valid driver's license and reliable transportation are required. Join a team that values guest satisfaction and a positive, can-do attitude.