Guest Services Front Desk Agent | Growth & Benefits

Baymont Inn & Suites Fremont; Fremont (NE); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Great benefits package

401K plan

Promotional opportunities

Fun company to work for

Job summary

BAYMONT BY WYNDHAM in Fremont, NE is seeking a Front Desk Agent to greet guests, check in/out, and manage reservations. You will assist with directions, local recommendations, and maintaining guest records, while ensuring a high level of customer service.

The role requires a high school diploma, strong Microsoft Office skills, and the ability to work as part of a team in a fast-paced environment. Equal opportunity employer and competitive benefits are offered.

Qualifications

• High School diploma or equivalent required.
• Stable work history.
• Strong understanding of Microsoft Office products.
• Be a team player and able to work with others.
• Clear communication with guests and staff is essential.
• Ability to remain composed and solve problems under pressure.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Skills

Guest service

Communication

Team player

Problem solving

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Reservations system

Job description

BAYMONT BY WYNDHAM in Fremont, NE is seeking a Front Desk Agent to greet guests, check in/out, and manage reservations. You will assist with directions, local recommendations, and maintaining guest records, while ensuring a high level of customer service.

The role requires a high school diploma, strong Microsoft Office skills, and the ability to work as part of a team in a fast-paced environment. Equal opportunity employer and competitive benefits are offered.