Guest Services Agent - Front Desk | 401K & Growth

Baymont Inn & Suites Hearne; Hearne (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Benefits package

401K

Job summary

BAYMONT BY WYNDHAM OF HEARNE TX is seeking a Front Desk Agent to warmly welcome guests, manage check-ins/check-outs, and handle reservations. The role includes assisting guests with questions and directions, resolving concerns, and maintaining accurate records.

A reliable, team-oriented candidate with MS Office proficiency is preferred. The position emphasizes strong customer service, punctuality, and a collaborative work style in a hotel environment located in Hearne, TX.

Qualifications

• High School diploma or equivalent required.
• Stable work history preferred.
• Strong understanding of Microsoft Office products (Excel, Word, Outlook).
• Must be a team player and able to convey information clearly.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Skills

Time management

Team player

Microsoft Office

Clear communication

Education

High School diploma or equivalent

Tools

Reservations system

Computer equipment

Job description

BAYMONT BY WYNDHAM OF HEARNE TX is seeking a Front Desk Agent to warmly welcome guests, manage check-ins/check-outs, and handle reservations. The role includes assisting guests with questions and directions, resolving concerns, and maintaining accurate records.

A reliable, team-oriented candidate with MS Office proficiency is preferred. The position emphasizes strong customer service, punctuality, and a collaborative work style in a hotel environment located in Hearne, TX.