Guest Services Front Desk Administrative Specialist

Henry County Schools; McDonough (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry County Schools is seeking an Administrative Assistant - Guest Services to provide frontline support in the Office of the Chief of Staff. You will greet visitors, route calls, and disseminate information with a focus on excellent customer service.

The role requires a high school diploma, strong communication skills, and reliable attendance. This position is based at our McDonough, GA campus and follows the district's salary schedule AS8.

Qualifications

• High school diploma or equivalent required.
• Ability to operate office equipment (computers, printers, copiers).
• Ability to work well with students, parents, staff, and the community.
• Demonstrates integrity, confidentiality, and professional reputation.
• Complies with Ethics for Educators.
• Dependable and punctual attendance.
• Must be present at the worksite.
• Able to stand, walk, and sit for extended periods.
• Able to lift/push/pull up to 50 pounds.
• Good written and verbal communication skills.

Responsibilities

• Provide high-level customer service with internal and external stakeholders.
• Answer calls using established guidelines and route as needed.
• Foster positive relations with the public and district staff.
• Greet and assist visitors; manage sign-in/sign-out.
• Maintain professional workspace; reflect positively on the District.
• Provide first-level information and guidance to visitors/applicants.
• Distribute items for pickup and relay requested information.
• Navigate the HCS website to provide information to stakeholders.
• Process US Mail efficiently and accurately.
• Perform clerical duties as assigned.
• Take on additional duties as needed.

Skills

Customer service

Stakeholder relations

Visitor management

Clerical tasks

Office etiquette

Education

High School Diploma

Tools

Copiers

Printers

Phone system

Job description

Henry County Schools is seeking an Administrative Assistant - Guest Services to provide frontline support in the Office of the Chief of Staff. You will greet visitors, route calls, and disseminate information with a focus on excellent customer service.

The role requires a high school diploma, strong communication skills, and reliable attendance. This position is based at our McDonough, GA campus and follows the district's salary schedule AS8.