Guest Services & Floral Displays Associate

Steingg; West Bend (WI); On-site; USD 17,082,000 - 27,276,000; Full time

Job summary

Steingg in West Bend, WI is seeking an Associate-Guest Services - Service Desk to assist customers and support store leadership. The role emphasizes delivering exceptional customer experiences, selling proficiency, and teamwork while adhering to company missions and values.

Responsibilities include greeting customers, assisting with product selection, supporting merchandising and operations, operating the POS, and maintaining store presentation.

Qualifications

• Must have good written and verbal communication skills along with exceptional customer service skills.

Responsibilities

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and use various resources to educate customers and assist them in choosing the right selections.
• Assist the management team in the implementation of merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company’s direction.
• Ability to be cross trained across multiple departments.
• Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers.

Skills

Customer service

Communication

Team player

Multitasking

Job description

Steingg in West Bend, WI is seeking an Associate-Guest Services - Service Desk to assist customers and support store leadership. The role emphasizes delivering exceptional customer experiences, selling proficiency, and teamwork while adhering to company missions and values.

Responsibilities include greeting customers, assisting with product selection, supporting merchandising and operations, operating the POS, and maintaining store presentation.