Guest Services Associate: Floral & Home Décor Enthusiast

SteinsGardenCenters; Mequon (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

SteinsGardenCenters in Mequon, WI seeks an Associate-Guest Services - Receiving to welcome customers and support store operations. The role emphasizes delivering an exceptional customer experience, cross-training across departments, and helping with merchandising and inventory tasks.

As a non-exempt associate, you’ll operate the POS, handle transactions, and contribute to floral and home décor displays while collaborating with the management team to uphold the company’s mission and values.

Qualifications

• Must have a passion for horticulture, yard/home décor, and seasonal merchandise.
• Excellent written and verbal communication skills and exceptional customer service.
• Ability to multitask, prioritize, and work independently or within a team.
• Great organizational and problem-solving skills.

Responsibilities

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and educate customers to assist them in choosing the right selections.
• Assist the management team in the implementation of merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Organizational skills

Problem-solving

Selling aptitude

Job description

SteinsGardenCenters in Mequon, WI seeks an Associate-Guest Services - Receiving to welcome customers and support store operations. The role emphasizes delivering an exceptional customer experience, cross-training across departments, and helping with merchandising and inventory tasks.

As a non-exempt associate, you’ll operate the POS, handle transactions, and contribute to floral and home décor displays while collaborating with the management team to uphold the company’s mission and values.