Guest Services Associate - Floral & Home Décor

Steingg; Waukesha (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

Steingg in Waukesha, WI is seeking an Associate-Guest Services - Receiving to deliver outstanding customer experiences in-store. You will greet customers, assist with selections, and support management with merchandising and store operations.

The role emphasizes teamwork, reliability, and strong communication as you help maintain product presentation and handle POS transactions in all-weather conditions.

Qualifications

• Must have good written and verbal communication skills along with exceptional customer service skills.
• Ability to work in both indoor and outdoor environmental conditions, rain or shine.
• Strong organizational and problem-solving abilities.

Responsibilities

• Greet customers promptly to create a welcoming atmosphere.
• Develop and maintain professional relationships with customers and co-workers.
• Assist customers, assess needs, and help select suitable items.
• Support management with merchandising and operational procedures.
• Operate the POS accurately, process payments, and bag merchandise for customers.
• Stock and rotate products, ensure proper signage and presentation.
• Cross-train across multiple departments and participate in training sessions.

Skills

Excellent communication skills

Customer service oriented

Team player

Multitasking

Job description

Steingg in Waukesha, WI is seeking an Associate-Guest Services - Receiving to deliver outstanding customer experiences in-store. You will greet customers, assist with selections, and support management with merchandising and store operations.

The role emphasizes teamwork, reliability, and strong communication as you help maintain product presentation and handle POS transactions in all-weather conditions.