Guest Services Associate – Floral & Home Décor

Steingg; Kenosha (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Steingg in Kenosha, WI is seeking an Associate-Guest Services - Receiving to greet customers, assist with selections, and support store operations. The role emphasizes customer service excellence, teamwork, and accurate POS transactions in a dynamic retail environment.

The associate will help with merchandising, stock management, and décor displays while maintaining high standards of service and communication with customers and coworkers.

Qualifications

• Must have strong customer service and communication skills.
• Experience with POS systems and sales transactions is preferred.

Responsibilities

• Greet customers and build rapport to ensure a welcoming store experience.
• Assist customers to determine needs and educate on products, especially horticulture and décor items.
• Operate the POS system accurately and process transactions.
• Support merchandising and display maintenance to reflect brand standards.
• Collaborate with management on merchandising and store procedures.
• Maintain product stock levels and ensure signage is current.

Skills

Customer service

Communication

Teamwork

POS handling

Tools

POS system

Job description

Steingg in Kenosha, WI is seeking an Associate-Guest Services - Receiving to greet customers, assist with selections, and support store operations. The role emphasizes customer service excellence, teamwork, and accurate POS transactions in a dynamic retail environment.

The associate will help with merchandising, stock management, and décor displays while maintaining high standards of service and communication with customers and coworkers.