Guest Services Director - Evening Shift, No On-Call

Completecarewall; Centreville (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity to build a career

Focus on employee growth

Immediate pay options

Job summary

A community healthcare provider in Maryland is seeking a Guest Services Director to improve the lives of residents through compassionate care. The role involves assisting with resident transitions, documenting care, and ensuring effective communication with staff. Ideal candidates should have customer service experience and be knowledgeable in geriatric care. This is a full-time position requiring supervisory experience, with a commitment to the growth and success of employees in a supportive environment.

Qualifications

• Ability to work independently or as part of a group.
• Knowledge of computers.
• Experience in customer service for at least one year.
• Experience with vulnerable adult populations or equivalent training.
• Specialized training or experience in geriatric care is desirable.
• Must be able to pass a background test.

Responsibilities

• Assist new residents and families with the transition to the facility.
• Document required care and respond to residents' needs.
• Communicate with nurses and aides about residents' needs.
• Participate in individual and group activities for residents.
• Complete additional duties as assigned by management.

Skills

Independent work ability

Computer knowledge

Customer service experience

Experience with vulnerable adults

Education

High school diploma or equivalent

Job description

A community healthcare provider in Maryland is seeking a Guest Services Director to improve the lives of residents through compassionate care. The role involves assisting with resident transitions, documenting care, and ensuring effective communication with staff. Ideal candidates should have customer service experience and be knowledgeable in geriatric care. This is a full-time position requiring supervisory experience, with a commitment to the growth and success of employees in a supportive environment.