Resident Experience & Admissions Director

Complete Care - MidAtlantic; Centreville (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A regional healthcare provider located in Maryland is seeking a Guest Services Director to assist in the transition of new residents and manage their needs efficiently. Candidates should have customer service experience and enjoy working with vulnerable populations. This full-time position requires supervisory skills, dedication, and a high school diploma. Join us to foster a caring environment where employees thrive and support each other in delivering exceptional healthcare.

Qualifications

• Experience working with a vulnerable adult population is desirable.
• One year of experience in a customer service position is required.
• Specialized training in geriatric care or gerontology is a plus.

Responsibilities

• Assist in transitioning new residents and their families.
• Chart document required care and handle residents’ needs.
• Communicate with nursing staff about residents’ needs.
• Participate in resident activities as required.

Skills

Customer service skills

Ability to work independently

Computer knowledge

Education

High school diploma or equivalent

Job description

A regional healthcare provider located in Maryland is seeking a Guest Services Director to assist in the transition of new residents and manage their needs efficiently. Candidates should have customer service experience and enjoy working with vulnerable populations. This full-time position requires supervisory skills, dedication, and a high school diploma. Join us to foster a caring environment where employees thrive and support each other in delivering exceptional healthcare.