Guest Services Coordinator - Part Time

Sun Communities & Sun Outdoors; Old Orchard Beach (ME); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading organization in the hospitality sector is seeking a Guest Services Coordinator to manage office tasks and provide exceptional customer service. This part-time role involves interacting with guests, handling administrative duties, and ensuring a welcoming environment. Join a dynamic team that values growth and offers great perks.

Benefits

Paid Sick Leave

Discounts on Mobile, Travel, Retail

Paid Daily via DailyPay

Seasonal Bonuses

Vacation RV Site Rent Discounts

Qualifications

• Prior administrative experience required.
• Valid driver’s license needed.
• RV resort or hotel front desk experience is a plus.

Responsibilities

• Greet guests and address comments and complaints.
• Perform administrative duties like answering phones and filing.
• Check guests in and out for reservations.

Skills

Customer Service

Problem Solving

Telephone Skills

Education

High School Diploma

Tools

Microsoft Office

Job description

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Are you a customer service all-star looking for a dynamic and growing organization that will challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are seeking a Guest Services Coordinator to handle routine office and clerical responsibilities at our resort. You will also serve as the face of the resort, interacting with guests and residents with questions or concerns. Apply online today and start your rewarding new career!

Overview

Guest Services Coordinators manage the resort's routine office work and administrative tasks, working closely with the Resort Manager and team members.

Job Duties

• Greet guests and establish rapport; address comments, suggestions, and complaints to the Resort Manager.
• Check guests in and out for reservations.
• Perform administrative duties such as answering phones, typing, copying, faxing, and filing.
• Collect and post security deposits, rent, and other funds.
• Maintain resort records, reports, and files.
• Prepare and distribute resort communications, including rule reminders, violation notices, newsletters, etc.
• Ensure office supplies are stocked and prepare supply orders as needed.
• Assist with marketing material preparation.
• Other duties as assigned.

Requirements

• Valid driver’s license
• Prior administrative experience
• Strong customer service skills
• Excellent telephone skills
• Good problem-solving skills
• Professional appearance
• Intermediate proficiency in Microsoft Office, email, and internet use
• RV resort or hotel front desk experience is a plus

Perks & Benefits

At Sun Outdoors, you'll be part of an industry-leading organization that challenges, inspires, and rewards you. We prioritize our team members with interesting work, growth opportunities, a collaborative environment, and great perks:

• Paid sick leave
• Online access for personal info, paystubs, W2s, and more
• Participation in SunRewards program
• Team Member Perks & Benefits with discounts on mobile, travel, retail, etc.
• Paid daily via DailyPay
• Access to online learning modules through Sun University
• Seasonal bonuses
• Vacation RV site rent discounts nationwide

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing