Guest Services Coordinator (CONTRACT)

High Profile, Inc.; Plano (TX); Presencial; USD 25 000 - 36 000; Tempo parcial

Resumo da oferta

High Profile, Inc. is seeking a Guest Services Coordinator (Contract) to excel at front-desk support at a corporate campus. You will greet visitors, manage check-ins, and coordinate meeting spaces with Outlook, ensuring a five-star experience for guests and staff.

The role emphasizes professionalism, organization, and strong communication, with daily tasks spanning reception, scheduling, and event logistics in a fast-paced environment.

Qualificações

• Experience in front-desk operations or corporate reception.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Outlook for scheduling.
• Experience with visitor management systems preferred.
• Highly organized with multitasking ability.
• Professional, friendly and customer-service oriented demeanor.

Responsabilidades

• Greet and welcome visitors, ensuring a professional experience from arrival to departure.
• Manage front-desk operations, guest check-ins, and visitor information using the guest management system.
• Coordinate meeting room reservations and shared calendars using Outlook.
• Monitor and respond to requests via the shared guest services mailbox.
• Assist with corporate events, meeting spaces, and event logistics.
• Collaborate with internal departments to prepare meeting spaces and accommodations.
• Address inquiries and escalate issues as needed.
• Maintain a professional reception area while handling multiple priorities.
• Provide administrative and scheduling support to ensure smooth daily office operations.

Conhecimentos

Front-desk operations

Outlook calendar management

Visitor management systems

Verbal and written communication

Organizational skills

Customer-service oriented

Ferramentas

Microsoft Outlook

Visitor management systems

Descrição da oferta de emprego

High Profile is partnering with our client to hire a Guest Services Coordinator (CONTRACT) to provide exceptional front-desk support at a corporate headquarters campus. This role is ideal for a friendly, organized, and customer-focused professional who thrives in a fast-paced environment and enjoys creating a welcoming, five-star experience for visitors and employees.

Key Responsibilities

• Greet and welcome visitors, ensuring a professional and positive experience from arrival to departure.
• Manage front-desk operations, guest check-ins, and visitor information using the guest management system.
• Coordinate meeting room reservations, appointments, and shared calendars using Microsoft Outlook.
• Monitor and respond to requests received through the shared guest services mailbox.
• Assist with corporate events, meeting space arrangements, and event logistics.
• Collaborate with internal departments to ensure meeting spaces and guest accommodations are properly prepared.
• Address visitor inquiries and concerns, escalating issues to appropriate team members when necessary.
• Maintain a professional reception area while managing multiple priorities and guest requests.
• Provide administrative and scheduling support to ensure smooth daily office operations.

Qualifications

• Previous experience in front-desk operations, corporate reception, hospitality, or customer service preferred.
• Proficiency in Microsoft Outlook, including calendar management and scheduling.
• Experience with visitor management systems preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize competing demands.
• Professional, personable, and customer-service-oriented demeanor.
• Strong problem-solving skills and attention to detail.
• Ability to remain calm under pressure and work collaboratively in a team environment.