Guest Services Coordinator

M. Hair Studio; Nashville, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

M. Hair Studio in East Nashville is seeking a Front Desk / Receptionist to create a welcoming, organized experience from first contact through checkout.

You will manage appointments, answer calls and messages, support check-in/check-out, assist with rebooking and product recommendations, and communicate closely with our salon team.

The ideal candidate is friendly, dependable, detail-oriented, and capable of juggling multiple priorities with calm professionalism.

Qualifications

• Friendly, dependable, detail-oriented with the ability to manage multiple priorities.
• Calm, professional presence in a fast-paced environment.
• Passion for exceptional customer service and growth within an inclusive East Nashville salon.

Responsibilities

• Manage appointments and guest scheduling.
• Answer calls and messages and coordinate check-in/check-out.
• Assist with rebooking and product recommendations.
• Communicate closely with the salon team to ensure a smooth guest experience.

Skills

Customer service

Reception

Organizational skills

Education

Tennessee cosmetology license

Job description

Front Desk / Receptionist Jobs in East Nashville, TN

As a Guest Services Coordinator at M. Hair Studio, you will help create a welcoming, organized, and thoughtful experience from the moment each guest connects with us. This role includes managing appointments, answering calls and messages, supporting check-in and checkout, assisting with rebooking and product recommendations, and communicating closely with our salon team.

The ideal candidate is friendly, dependable, detail-oriented, and confident managing multiple priorities while maintaining a calm and professional presence. If you are passionate about exceptional customer service and want to grow within an inclusive East Nashville salon, we would love to meet you.

Salon Manager Stylist Guest Services Coordinator Other

Do you have a current Tennessee cosmetology license?

What days are you available? Monday Tuesday Wednesday Thursday Friday Saturday

What hours are you available per day?

Do you have any education, experience, classes, or certifications that relate to the postition you are applying for?

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