Salon Front Desk & Operations Coordinator

Sport Clips, Inc.; Franklin (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Ongoing training and professional dev.

Flexible Schedule

Employee discounts on services and ret

Friendly, supportive team environment

Career growth opportunities

Mental health support (employer)

Job summary

Sport Clips, Inc. is seeking a dynamic Salon Coordinator to deliver exceptional customer service and ensure smooth salon operations in Franklin, TN. You will welcome clients, handle inquiries, manage the reception, and support sales and inventory management.

The role requires strong organizational and interpersonal abilities, proficiency with computers, and a friendly, professional demeanor aligned with our beauty-focused team. Training and growth opportunities are available.

Qualifications

• Experience in customer service or front desk is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications and Microsoft Office.
• Ability to handle multiple tasks in a fast-paced environment.
• Friendly and professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients warmly and ensure a positive first impression.
• Answer phone calls and respond to inquiries professionally.
• Maintain a clean reception area and organized retail displays.
• Handle cash transactions and process credit card payments.
• Assist in retail sales with product knowledge.
• Monitor and reorder salon inventory as needed.
• Collaborate with the team to ensure smooth reception-to-cutting floor flow.
• Perform secondary tasks such as cleaning, stocking, and sanitation.
• Support marketing efforts including local promotions and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Reception

Front desk

Salon coordination

Communication skills

Organizational skills

Multitasking

Microsoft Office

Social media basics

Tools

Microsoft Office

Social media basics

Job description

Sport Clips, Inc. is seeking a dynamic Salon Coordinator to deliver exceptional customer service and ensure smooth salon operations in Franklin, TN. You will welcome clients, handle inquiries, manage the reception, and support sales and inventory management.

The role requires strong organizational and interpersonal abilities, proficiency with computers, and a friendly, professional demeanor aligned with our beauty-focused team. Training and growth opportunities are available.