Guest Services Coordinator

Merriam Police Department; Merriam (KS); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Low-cost health insurance for family

Retirement contributions (401a match)

Paid leave

Tuition reimbursement

Job summary

The City of Merriam – Parks and Recreation Department is seeking a Guest Services Coordinator to manage daily customer service activities at the community center and support the director and staff. Responsibilities include handling inquiries on amenities, memberships, and registrations, along with general clerical duties. The role also involves supervising attendants and providing day-to-day support.

The regular schedule runs Monday–Thursday 12:45 p.m. to 9 p.m. and Friday 11:45 a.m.

Qualifications

• One year of administrative support work experience.
• Six months experience working directly with the public in the customer service field.
• Current CPR/AED and First Aid certification or ability to obtain one.

Responsibilities

• Manage daily customer service activities of the community center.
• Assist with facility amenities, membership sales and program registration.
• Provide clerical and administrative support for department staff.
• Supervise facility attendants and program attendants as needed.

Skills

Administrative support

Customer service

Education

High School Diploma or GED

CPR/AED and First Aid certification

Job description

• Package $21.67 to start, with $0 medical benefit package for you and family and a very generous 401a match

The Parks and Recreation Department is seeking an energetic, self-motivated Guest Services Coordinator to supports the City of Merriam's mission by managing daily customer service activities of the community center and provide overall support to the department. The successful candidate will assist external and internal customers with a variety of inquiries and requests, including facility amenities, membership sales and program registration. They will also provide a variety of routine clerical, and administrative support work for the Director, Assistant Director, and other department staff as needed. This position will also assist with the general day-to-day supervision over facility attendants, child watch attendants, and building and program attendants. Job responsibilities will include other duties deemed necessary and as assigned. NOTE: The regular work schedule for this position is Monday through Thursday from 12:45 p.m. to 9 p.m. and Friday 11:45 a.m. to 8 p.m.

MINIMUM QUALIFICATIONS

• Graduated from high school or GED equivalent;
• One (1) year administrative support work experience; six (6) months experience working directly with the public in the customer service field;
• Any combination of equivalent education or experience may be applied toward the minimum qualifications;
• Current certification in American Red Cross CPR/AED and First Aid or ability to obtain one; and
• Availability to work hours listed above .

Merriam employees enjoy excellent benefits including low- or no-cost health insurance, vision, dental, retirement contributions, tuition reimbursement, paid leave, and more!