Guest Services Concierge - Welcoming & Luggage Assistant

sentryinsurance; Stevens Point (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Holiday PAY & PTO

Insurance benefits

401(k) match

Discounted shift meals

Wellness center membership

Job summary

The Inn at SentryWorld in Stevens Point, Wisconsin, is hiring a Door Attendant to greet guests, open doors, escort them, and help transport luggage to and from accommodations. You’ll be the first friendly face our guests meet, ensuring a positive arrival and departure experience.

As the front-line hostess for SentryWorld, you’ll promote amenities, answer questions, and maintain knowledge of local roads and hours of operation.

Qualifications

• Age 18+ or equivalent work requirement.
• High school diploma or equivalent.
• Excellent customer service and professional demeanor.
• Strong communication skills.
• Ability to multitask in a fast-paced environment with attention to detail.
• Thorough knowledge of local areas and roads.
• Ability to lift up to 50 pounds as needed.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Greet and open doors for guests upon arrival.
• Escort guests and help transport luggage to rooms and bell attendant station.
• Promote SentryWorld amenities to ensure a positive guest experience.
• Maintain knowledge of facilities, hours of operation, and local information to answer guest questions.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Guest relations

Luggage handling

Education

High school diploma

Job description

The Inn at SentryWorld in Stevens Point, Wisconsin, is hiring a Door Attendant to greet guests, open doors, escort them, and help transport luggage to and from accommodations. You’ll be the first friendly face our guests meet, ensuring a positive arrival and departure experience.

As the front-line hostess for SentryWorld, you’ll promote amenities, answer questions, and maintain knowledge of local roads and hours of operation.