Guest Services Concierge – Front Desk & Scheduling

Atria Senior Living; Great Neck (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid holidays & PTO

Anniversary rewards

Scores rewards

Health/Dental/Vision/Life insurance

401(k) match

Tuition reimbursement

Job summary

Atria Senior Living is hiring for roles at the community level in the United States. The position involves answering calls, guiding visitors, coordinating reservations, and handling mail and office duties to support a welcoming environment for residents.

Candidates should have a high school diploma or GED, basic first aid/CPR if required, and be able to work various shifts. Training programs are provided by the employer.

Qualifications

• High school diploma or GED or 1–3 years related experience or equivalent.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Ability to read and write simple correspondence and present information.
• Able to operate telephone, emergency call system, monitoring board and copier.
• Ability to work varied schedules and shifts.

Responsibilities

• Answer incoming calls cheerfully and forward to proper staff.
• Retrieve messages and forward to the appropriate personnel.
• Take and deliver messages; transfer calls when needed.
• Provide general information about the community and directions.
• Welcome visitors and announce to staff; coordinate guestroom reservations.
• Maintain resident hospitalization lists and update calendars.
• Handle mail and publications; route deliveries and faxes.
• Order and maintain office supplies; assist with basic clerical tasks.
• May drive company vehicle for community events when required.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Time management

Attention to detail

Education

High school diploma or GED

First Aid & CPR certification

Job description

Atria Senior Living is hiring for roles at the community level in the United States. The position involves answering calls, guiding visitors, coordinating reservations, and handling mail and office duties to support a welcoming environment for residents.

Candidates should have a high school diploma or GED, basic first aid/CPR if required, and be able to work various shifts. Training programs are provided by the employer.