Spa Hospitality and Concierge Staff

Woodhouse Spa - Cedar Park; Maple Grove (WI); On-site; USD 22,041 - 26,174; Part time

Benefits offered by this job

Competitive pay with incentives

Paid training

Employee discounts

Paid vacation

Job summary

Woodhouse Spa - Cedar Park is hiring a part-time Guest Services Concierge in Maple Grove. The role involves greeting guests, managing appointments, and ensuring a serene environment. Ideal candidates are friendly, detail-oriented, and available on weekends and evenings.

Enjoy competitive pay, paid training, employee discounts, and a beautiful working environment. If you have experience in customer service or hospitality, this is an exciting opportunity to grow within the Woodhouse Spa brand.

Qualifications

• A welcoming, positive personality.
• Strong multitasking and communication skills.
• Comfort with computers and scheduling systems.
• Experience or education in skincare, guest services, or retail is a plus.

Responsibilities

• Greet guests with genuine warmth and professionalism.
• Manage check ins, check outs, and appointment scheduling.
• Maintain a polished, serene front desk environment.
• Keep the little touches such as lighting, music, and scent on point.

Skills

Welcoming personality

Strong multitasking skills

Communication skills

Reliability

Teamwork

Job description

Overview

Woodhouse Spa is hiring a part-time Guest Services Concierge at Woodhouse Spa – The Shoppes at Arbor Lakes, Maple Grove. Voted America’s Best Day Spa by American Spa and Maple Grove Magazine. Be the reason someone’s day instantly feels better. At Woodhouse, the experience begins long before the first service. It starts with you. Our Guest Services Concierge team sets the tone from the moment a guest walks through the door or calls to book. We are hiring part time Guest Services Concierge team members with preferred weekend and evening availability. We are looking for friendly, detail oriented professionals who love creating calm out of chaos and who can make every guest feel like the only one that matters.

What You’ll Do

• Greet guests with genuine warmth and professionalism
• Manage check ins, check outs, and appointment scheduling
• Assist guests in selecting services, retail products and gift cards
• Maintain a polished, serene front desk environment
• Communicate clearly with the spa team to ensure a seamless flow
• Keep the little touches such as lighting, music, and scent on point

What We’re Looking For

• A welcoming, positive personality
• Strong multitasking and communication skills
• Comfort with computers and scheduling systems
• Reliability and teamwork
• Preferred weekend and evening availability
• Experience or education in skincare, guest services, or retail is a plus

If you have worked as a barista, customer service representative, or in any fast paced hospitality setting, you will feel right at home here.

What You’ll Love

• Competitive pay with incentives
• Paid training in The Woodhouse Way
• Employee discounts on services and retail
• Paid vacation and healthcare for full time team members
• A beautiful environment that feels as good as it looks
• Real potential for growth within the Woodhouse Spa brand

If you are the kind of person who remembers names, notices details, and believes great service is an art, this could be your place.

Apply now and help us create the kind of day people can’t stop talking about.

Woodhouse Spa is proud to be an Equal Opportunity Employer. We are a smoke free, drug free workplace.

Compensation: $16.00 - $19.00 per hour

Passion Meets Purpose at Woodhouse

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.

Specific benefits vary by location