Guest Services & Club Operations Associate

The Bay Club Company; Redmond (WA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Discounts on club services and amenities

Continuing Education opportunities

Community Involvement support

Paid Time Off

Health Insurance

Job summary

The Bay Club Company is hiring an Operations Associate in Redmond, WA. The role involves greeting members, operating cash registers, and providing exceptional service to enhance the member experience. Candidates should have at least a year of experience in hospitality, a friendly demeanor, strong communication skills, and CPR certification. Responsibilities include serving food and beverages, managing guest registrations, and ensuring club cleanliness. The job offers a pay range of $18.00 - $20.00 per hour and includes benefits like health insurance and paid time off.

Qualifications

• At least one year of experience in hospitality or a related service position.
• Food safety certification if applicable.
• CPR certification.
• Knowledge of company policies, and proficiency with club software and Microsoft Outlook.

Responsibilities

• Greet members and guests upon arrival to the club.
• Ensure guests complete a Guest Registration Waiver and pay fees.
• Operate cash register, process payments, and balance the cash drawer.
• Provide information regarding club programming and facilities.
• Deliver exceptional service to members and guests.

Skills

Customer service attitude

Verbal communication

Conflict resolution skills

Detail oriented

Team player

Job description

The Bay Club Company is hiring an Operations Associate in Redmond, WA. The role involves greeting members, operating cash registers, and providing exceptional service to enhance the member experience. Candidates should have at least a year of experience in hospitality, a friendly demeanor, strong communication skills, and CPR certification. Responsibilities include serving food and beverages, managing guest registrations, and ensuring club cleanliness. The job offers a pay range of $18.00 - $20.00 per hour and includes benefits like health insurance and paid time off.