Guest Services Clerk - Morning & Weekend Front Desk

City of Thornton; Thornton (CO); Hybrid; USD 21,000 - 30,000; Full time

Job summary

City of Thornton is seeking dedicated individuals for early morning and weekend facility hours to perform cashier and receptionist duties. The role includes front desk service, cash handling, membership processing, and assisting the public with registrations and information.

The position requires strong customer service, accurate money handling, and the ability to work in a high-traffic environment, with potential overtime and opening/closing shifts.

Qualifications

• Sixteen years of age or older with ability to handle a fast-paced front desk.
• Experience in customer service, receptionist work, or public interaction preferred.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Perform front desk duties and provide excellent customer service.
• Handle cash register, daily balances, and deposits per policy.
• Answer questions, direct patrons, and assist with room reservations.
• Process memberships and punch card sales, issue ID cards.
• Perform program registrations during peak periods.

Skills

Customer service

Cash handling

Reception duties

Telephone skills

MS Office

Education

High school diploma or GED

Tools

Rec Trac

Job description

City of Thornton is seeking dedicated individuals for early morning and weekend facility hours to perform cashier and receptionist duties. The role includes front desk service, cash handling, membership processing, and assisting the public with registrations and information.

The position requires strong customer service, accurate money handling, and the ability to work in a high-traffic environment, with potential overtime and opening/closing shifts.