Guest Services Clerk: Flexible Scheduling & Weekly Pay

Festival Foods; Appleton (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Festival Foods is hiring a Guest Services Desk Clerk in Darboy, WI. This part-time role focuses on providing outstanding guest service at the service counter, handling transactions accurately, and assisting with refunds/exchanges.

You’ll be part of a team that values guest satisfaction, attention to detail, and reliable attendance. The schedule offers part-time opportunities with varied shifts, including days, evenings, and weekends at our Darboy location.

Qualifications

• Customer-focused service and guest interaction are essential.
• Clear communication with guests and colleagues is required.
• Attention to detail for register operations and transactions.
• Ability to work as part of a team in a fast-paced grocery environment.

Responsibilities

• Provide outstanding service and respond to guest inquiries in person, by phone, or electronically.
• Process transactions accurately and manage cash and media at the service counter.
• Assist with refunds, exchanges, and offers; escalate unresolved issues.
• Maintain quality standards and ensure accurate 100% quantity checks at set times.
• Collaborate with teammates and perform other duties as assigned.

Skills

Customer focus

Communication skills

Attention to detail

Teamwork

Money handling

Technical skills

Tools

POS system

Job description

Festival Foods is hiring a Guest Services Desk Clerk in Darboy, WI. This part-time role focuses on providing outstanding guest service at the service counter, handling transactions accurately, and assisting with refunds/exchanges.

You’ll be part of a team that values guest satisfaction, attention to detail, and reliable attendance. The schedule offers part-time opportunities with varied shifts, including days, evenings, and weekends at our Darboy location.