Guest Services Cashier - Player Rewards

Boomtown Bossier City; Bossier City (LA); On-site; USD 17,908 - 23,419; Full time

Job summary

Boomtown Bossier City is seeking a detail‑oriented Cashier to support guest service standards, process bank windows, and manage mychoice accounts. You will open accounts, issue replacement cards, and ensure accurate cash counts at shift changes.

The role requires money handling experience, strong English communication, and a professional, confidential approach to customer interactions, with routine paperwork and kiosk support as needed.

Qualifications

• High school diploma or equivalent required.
• General cashiering background or money handling experience preferred.
• Customer service experience is required; player services experience is a plus.
• Excellent written and verbal English communication skills.

Responsibilities

• Adheres to all policies and procedures for guest service standards.
• Operates assigned bank or window according to procedure.
• Review player information to determine qualifications for mychoice members.
• Open new player accounts and manage cards and duplicates.
• Count and reconcile cash at shift changes and ensure accountability.
• Prepare job-related paperwork and maintain confidentiality.
• Assist with NRT kiosk tasks and participate in meetings as requested.
• Complete Currency Transaction Reports as required by law.
• Maintain a clean, organized work area and resolve issues diplomatically.

Skills

Customer service

Cash handling

English fluency

Teamwork

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Boomtown Bossier City is seeking a detail‑oriented Cashier to support guest service standards, process bank windows, and manage mychoice accounts. You will open accounts, issue replacement cards, and ensure accurate cash counts at shift changes.

The role requires money handling experience, strong English communication, and a professional, confidential approach to customer interactions, with routine paperwork and kiosk support as needed.