Player Services Cashier — Guest Experience & Cash Handling

Treasure Bay Llc; Biloxi (MS); On-site; USD 17,000 - 25,000; Full time

Job summary

Treasure Bay Llc in Biloxi, Mississippi is hiring a Player Services Cashier to handle cage transactions, assist guests, enroll new members in the Player’s Club, and manage rewards and coupons. This role requires precise cash handling, friendly guest service, and compliance with gaming regulations.

The position involves serving as a cash and chip redemption point, following security procedures, and supporting other departments as needed in a fast-paced casino environment.

Qualifications

• Must have - or be able to obtain - a Mississippi Gaming license.

Responsibilities

• Completes transactions for customers within the specified approval guidelines.
• Demonstrating courtesy and friendliness at all times.
• Provides credit customers with markers and assists new customers in establishing new credit accounts.
• Evidences all funds received or paid out with a negotiable instrument or internal document.
• Processes cash-out transactions using personal checks, credit cards, or money transfers for all customers according to Mississippi Gaming and Treasure Bay guidelines.
• Serves as a source of operational funds and as a facility for disposition of excess
• Serves as a redemption area for customers’ unused gaming chips, and vouchers/tickets
• Provides proper security and accountability of company funds.
• Encourages customers to apply cash-outs to outstanding accounts, or refers to questionable cash-outs to supervisor.
• Handles customer complaints; refers to procedure for detailed handling.
• Provide guest services related to membership privileges, such as issuing complementaries, redemption of coupons, promotion entry forms and general casino information.
• Enrollment of new members in the Player’s Club marketing database/ issuing cards.
• Resets Player PIN

Job description

Treasure Bay Llc in Biloxi, Mississippi is hiring a Player Services Cashier to handle cage transactions, assist guests, enroll new members in the Player’s Club, and manage rewards and coupons. This role requires precise cash handling, friendly guest service, and compliance with gaming regulations.

The position involves serving as a cash and chip redemption point, following security procedures, and supporting other departments as needed in a fast-paced casino environment.