Guest Services & Cash Operations Lead

ViziRecruiter,LLC.; Plainville (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A dynamic entertainment company located in Massachusetts is looking for a leader who can cultivate a fun and engaging environment for guests and coworkers. The role demands an energetic demeanor, proven leadership capabilities in cashiering or casino operations, and strong communication skills. The ideal candidate must have a Bachelor’s degree and be proficient in Microsoft applications. Competitive benefits include day-one medical coverage, a 401(k) match, and performance bonuses.

Qualifications

• Must enjoy hosting and engaging with guests.
• Ability to respond calmly in stressful situations.
• Must be able to tolerate areas with secondhand smoke.

Responsibilities

• Foster a fun environment for guests and coworkers.
• Manage cashiering operations safely.
• Train and develop employees for quality service.
• Ensure compliance with all regulatory policies.
• Build guest relations through visibility and feedback solicitation.

Skills

Outgoing, energetic attitude

Excellent interpersonal skills

Fluent in English

Proficient in Microsoft applications

Good oral and written communication skills

Proven time management and critical thinking skills

Education

Bachelor’s degree from an accredited college

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

A dynamic entertainment company located in Massachusetts is looking for a leader who can cultivate a fun and engaging environment for guests and coworkers. The role demands an energetic demeanor, proven leadership capabilities in cashiering or casino operations, and strong communication skills. The ideal candidate must have a Bachelor’s degree and be proficient in Microsoft applications. Competitive benefits include day-one medical coverage, a 401(k) match, and performance bonuses.