Guest Services Bell & Valet Attendant - Day/Night Shifts

Hotel Valencia Santana Row; San Jose (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Life insurance

Paid Time Off

Paid Community Service Days

Job summary

Hotel Valencia Santana Row in San Jose, CA is seeking an enthusiastic Guest Service Associate combining Valet and Bellman duties. The role places you at the front of the house with high guest contact, requiring strong communication and a courteous demeanor.

Responsibilities include greeting guests, assisting with luggage, delivering items, and providing local information. Shifts include early mornings and overnight, with weekends and holidays, and a clean driving record is required.

Qualifications

• Experience in hotel guest services or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license and clean driving record.

Responsibilities

• Welcome guests and assist with luggage and bell carts.
• Provide information on local attractions and hotel facilities.
• Deliver messages and packages to meetings and guest rooms.
• Ensure areas are clean and organized and report unsafe conditions.
• Assist valet staff and comply with driving and safety policies.

Skills

Guest service

Communication

Teamwork

Valid driver’s license

Education

High school diploma

Job description

Hotel Valencia Santana Row in San Jose, CA is seeking an enthusiastic Guest Service Associate combining Valet and Bellman duties. The role places you at the front of the house with high guest contact, requiring strong communication and a courteous demeanor.

Responsibilities include greeting guests, assisting with luggage, delivering items, and providing local information. Shifts include early mornings and overnight, with weekends and holidays, and a clean driving record is required.