Guest Services Bell Attendant – Warm Welcome & Luggage Help

Pyramid Global Hospitality; Puerto Rico; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee hotel rates

Job summary

Pyramid Global Hospitality, the hospitality leader behind Hyatt Regency Grand Reserve Puerto Rico, seeks a Bell Attendant for our guest services team. You will welcome guests, assist with luggage, and guide them to their rooms with warmth and local knowledge.

Ideal candidates have strong customer service skills, a friendly and engaging personality, and the ability to work in a fast-paced hotel environment across weekends, nights, and holidays.

Qualifications

• Minimum 1 year in a customer service role with high guest interaction.
• Hospitality industry experience is a plus.
• Valid Puerto Rico driver’s license.

Responsibilities

• Help guests discover their Wanderlust experience.
• Provide exceptional customer service by being engaging and taking sincere interest.
• Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
• Handle and transport guest luggage during check-ins, check-outs, room changes, and storage, always demonstrating a service-oriented and courteous attitude.
• Escort guests to their rooms, describing services and amenities and answering questions.

Skills

Customer service

Guest interaction

Teamwork

Communication

Education

High school diploma

Job description

Pyramid Global Hospitality, the hospitality leader behind Hyatt Regency Grand Reserve Puerto Rico, seeks a Bell Attendant for our guest services team. You will welcome guests, assist with luggage, and guide them to their rooms with warmth and local knowledge.

Ideal candidates have strong customer service skills, a friendly and engaging personality, and the ability to work in a fast-paced hotel environment across weekends, nights, and holidays.