Guest Services Bell Attendant - Flexible Schedule & Growth

Renaissance Baltimore Harborplace Hotel; Baltimore (MD); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off, holidays, and sickleave

Professional development and training

Career advancement and internal growth

Employee recognition and rewards

Collaborative, inclusive work culture

Job summary

Renaissance Baltimore Harborplace Hotel in Baltimore, MD, is seeking a responsible bell attendant to welcome guests, assist with luggage, and coordinate with front desk staff to ensure a smooth arrival and departure experience. You will lift luggage, deliver items, and respond to guest requests with professional, friendly service.

A minimum of 1 year hospitality experience and a high school diploma are required; weekend and holiday availability is essential.

Qualifications

• Experience in hospitality or customer service is required.
• Ability to lift over 25 pounds and stand for long periods.
• Flexible schedule with availability on weekends and holidays.

Responsibilities

• Greet guests upon arrival and departure; assist with luggage as needed.
• Assist front desk staff and bell captain to facilitate check-in and guest requests.
• Keep the bell desk clean and organized; respond to guest requests.
• Carry luggage from vehicle to rooms in a safe and professional manner.

Skills

Customer service

Communication

Luggage handling

Education

High School Diploma or GED

Job description

Renaissance Baltimore Harborplace Hotel in Baltimore, MD, is seeking a responsible bell attendant to welcome guests, assist with luggage, and coordinate with front desk staff to ensure a smooth arrival and departure experience. You will lift luggage, deliver items, and respond to guest requests with professional, friendly service.

A minimum of 1 year hospitality experience and a high school diploma are required; weekend and holiday availability is essential.