Guest Services Bell Attendant — Elevate Stays

Woodbine Hospitality Group; Town of Skaneateles (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Referral bonus

401K employer matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Hilton benefits

Paid time off

Spa discounts

Food & beverage discounts

Career development

Job summary

Skaneateles Fields Resort & Spa, part of the Curio Collection by Hilton, seeks a friendly Bell Person to be the first and last contact for guests, ensuring a seamless and memorable stay from arrival to departure.

Responsibilities include greeting guests, assisting with luggage, escorting to rooms, and coordinating with Front Desk, Valet, and Concierge to deliver exceptional service in an elegant setting.

Qualifications

• Experience in hospitality or customer service preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Team-oriented with a passion for guest service.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Greet guests upon arrival and departure.
• Assist guests with luggage and packages.
• Escort guests to rooms and explain hotel amenities.
• Deliver mail, messages, or special requests promptly.
• Maintain lobby and bell closet areas.
• Coordinate with Front Desk, Valet, Concierge for smooth service.
• Provide directions and general hotel information.
• Handle guest requests with professionalism and discretion.

Skills

Hospitality experience

Customer service

Communication skills

Professional appearance

Physical ability

Team player

Flexible schedule

Job description

Skaneateles Fields Resort & Spa, part of the Curio Collection by Hilton, seeks a friendly Bell Person to be the first and last contact for guests, ensuring a seamless and memorable stay from arrival to departure.

Responsibilities include greeting guests, assisting with luggage, escorting to rooms, and coordinating with Front Desk, Valet, and Concierge to deliver exceptional service in an elegant setting.