Bell Person

Woodbine Hospitality Group; Town of Skaneateles (NY); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Referral bonus

401K employer matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Hilton benefits

Paid time off

Spa discounts

Food & beverage discounts

Career development

Descripción de la vacante

Skaneateles Fields Resort & Spa, part of the Curio Collection by Hilton, seeks a friendly Bell Person to be the first and last contact for guests, ensuring a seamless and memorable stay from arrival to departure.

Responsibilities include greeting guests, assisting with luggage, escorting to rooms, and coordinating with Front Desk, Valet, and Concierge to deliver exceptional service in an elegant setting.

Formación

• Experience in hospitality or customer service preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Team-oriented with a passion for guest service.
• Flexible schedule, including weekends and holidays.

Responsabilidades

• Greet guests upon arrival and departure.
• Assist guests with luggage and packages.
• Escort guests to rooms and explain hotel amenities.
• Deliver mail, messages, or special requests promptly.
• Maintain lobby and bell closet areas.
• Coordinate with Front Desk, Valet, Concierge for smooth service.
• Provide directions and general hotel information.
• Handle guest requests with professionalism and discretion.

Conocimientos

Hospitality experience

Customer service

Communication skills

Professional appearance

Physical ability

Team player

Flexible schedule

Descripción del empleo

Description

BELL PERSON|SKANEATELES FIELDS RESORT & SPA

Nestled in the heart of the Finger Lakes region of New York State, our property, part of the Curio Collection by Hilton™, delivers a scenic escape designed for relaxation and play. With thoughtfully curated amenities, we provide modern and memorable culinary, leisure, and wellness experiences.

At Skaneateles Fields Resort & Spa, we pride ourselves on providing exceptional hospitality in an elegant, welcoming environment. We are seeking a friendly, professional Bell Person to be the first and last point of contact for our guests — ensuring their experience is seamless, comfortable, and memorable from arrival to departure.

Key Responsibilities:

• Warmly greet guests upon arrival and departure.


• Assist guests with luggage, and packages


• Escort guests to their rooms and provide an overview of hotel amenities and services.


• Deliver items such as mail, messages, or special requests promptly.


• Maintain cleanliness and organization of the lobby, entryway, and bell closet areas.


• Coordinate with Front Desk, Valet, and Concierge to ensure smooth guest service.


• Provide directions, recommendations, and general hotel information.


• Handle guest requests with professionalism, discretion, and efficiency.

Qualifications:

• Previous hospitality or customer service experience preferred.


• Excellent communication and interpersonal skills.


• Professional appearance and positive attitude.


• Ability to lift and carry up to 50 lbs. and stand for extended periods.


• Team-oriented with a passion for guest service.


• Flexible schedule, including weekends and holidays.

Become Part of Our Team and Enjoy:

• Competitive Wages


• Referral Bonus Program


• 401K Retirement Plan with Employer Matching


• Health, Dental, Vision and Life Insurance for Full-Time Associates


• GO Hilton Team Member Rewards – Travel Benefits with Food & Beverage Discount


• Paid Time Off and Paid Sick Time for Full-Time Associates


• Discounted Rates for Services in the Spa


• Food & Beverage Discount while working


• Professional Development and Career Advancement Opportunities


• Endless Smiles and Positive Energy