Guest Services Bell Attendant

Titan; Rochester (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Hilton Rochester Mayo Clinic Area is looking for an energetic Bell Staff member to assist guests with luggage, valet services, and transportation within Rochester, MN. The role requires delivering exceptional customer service, greeting guests, and coordinating with front desk and security to ensure guest satisfaction.

Shift variations (AM/PM) and on-site work are expected, with duties including guiding guests, handling baggage, and supporting daily hotel operations.

Qualifications

• Customer service expertise with guests and team members.
• Excellent English communication skills, both oral and written.

Responsibilities

• Handle baggage for guests and assist with valet service.
• Greet guests and escort to rooms; provide directions and area information.
• Transfer luggage, respond to requests, and assist with transportation needs.
• Support security and guest satisfaction; provide front desk coverage as needed.

Skills

Customer Service

English language

Education

High School or better in General Business

Job description

Hilton Rochester Mayo Clinic Area is looking for an energetic Bell Staff member to assist guests with luggage, valet services, and transportation within Rochester, MN. The role requires delivering exceptional customer service, greeting guests, and coordinating with front desk and security to ensure guest satisfaction.

Shift variations (AM/PM) and on-site work are expected, with duties including guiding guests, handling baggage, and supporting daily hotel operations.