Guest Services Bell Attendant

Driftwood Hospitality Management; Florida; On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management seeks a Bellperson to support guest services at our property in Florida. The role involves greeting guests, assisting with luggage, delivering items to rooms, and helping the front desk with phone coverage and directions.

You will maintain lobby areas, assist with travel recommendations, and ensure safety and cleanliness. Training covers safety procedures, hotel policies, and a professional appearance.

Responsibilities

• Open & close vehicle doors for guests.
• Check guest luggage for both day and overnight visits.
• Assist guests with storing and retrieving their luggage from the vehicle.
• Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
• Maintain and clean the designated lobby station and baggage room.
• Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all time by picking up trash, adjusting furniture to proper positions.
• Stand by ready to assist guests, greeting and welcoming guests to the hotel.
• Assist in providing travel directions, recommendations for local attractions, restaurants and other services.
• Answering Phones to assist PBX/Guest Calls
• Restocking supplies at the front desk, business center and grab and go – i.e. cookies, paper supplies.
• Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.

Job description

Driftwood Hospitality Management seeks a Bellperson to support guest services at our property in Florida. The role involves greeting guests, assisting with luggage, delivering items to rooms, and helping the front desk with phone coverage and directions.

You will maintain lobby areas, assist with travel recommendations, and ensure safety and cleanliness. Training covers safety procedures, hotel policies, and a professional appearance.