Bell Services Associate — Luggage, Valet & DailyPay

Westgate Resorts; Kissimmee (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Paid Time Off

401(k) with company match

Job summary

Westgate Vacation Villas & Town Center Resort is seeking a Bell Services associate in Florida to support arrivals, departures and guest experiences across a busy resort environment.

You will greet guests, assist with luggage, provide transportation, and ensure rooms and amenities are smoothly explained and delivered. A strong focus on safety, customer service and teamwork is essential in this role.

Qualifications

• Must be 21+ with a valid Florida driver’s license and clean driving record.
• Availability for Late PM-Overnight shifts, including weekends and holidays.
• Strong communication and guest-service skills.
• Self-motivated with the ability to anticipate guest needs.
• Ability to lift up to 50 lbs. and work outdoors in all weather.
• Calm, friendly demeanor when resolving guest concerns.
• Ability to lift and carry luggage and perform physical tasks.
• Flexibility to work varied shifts, including weekends and holidays.
• Operate golf carts and up to a 15-passenger van safely.

Responsibilities

• Greet guests and owners using established service standards.
• Escort guests to rooms, assist with luggage, and explain room features and amenities.
• Load items onto bell carts with care and respect for guest belongings.
• Provide transportation across the property using golf carts, vans, or other resort vehicles.
• Stage, clean, and inspect luggage carts and vehicles to ensure cleanliness and readiness.
• Support the Front Office team with transportation, room tours, and guest services.
• Deliver and pick up items such as mail, packages, amenity baskets, and room keys.
• Assist guests with directions, local recommendations, and transportation arrangements.
• Maintain accountability for vehicles and report any damage or issues promptly.
• Park and retrieve guest vehicles in accordance with valet policies and procedures.
• Remain attentive and ready to assist guests and team members at all times.
• Perform other duties as assigned.

Skills

Customer service

Communication

Flexible scheduling

Physical stamina

Job description

Westgate Vacation Villas & Town Center Resort is seeking a Bell Services associate in Florida to support arrivals, departures and guest experiences across a busy resort environment.

You will greet guests, assist with luggage, provide transportation, and ensure rooms and amenities are smoothly explained and delivered. A strong focus on safety, customer service and teamwork is essential in this role.