Guest Services Attendant

Vail Resorts; Park City (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Ski passes for employees

Discounted lift tickets for friends &&

Free ski lessons

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Vail Resorts in Park City, UT is hiring for winter 2026/27. Join our on-mountain guest-facing team to greet guests, share resort information, and help guests navigate trails, maps, and lift status.

Roles include Mountain Host responsibilities with a focus on delivering exceptional service across plaza, base areas, and during operational events. Starting wage is $20 per hour, with full-time and part-time seasonal schedules and housing available.

Qualifications

• Ability to work outdoors in all weather conditions for long periods.

Responsibilities

• Greet and engage guests on the Mountain, in Base Areas, Lift lines and at the Maps to provide exceptional guest service.
• Be knowledgeable on all information about the Resort, what we offer, where to find things, how to get there, programs, and services.
• Provide a presence at on‑mountain map locations to provide guests with information related to grooming, open/closed trails, weather forecasts, and lift status.
• Provide tailored recommendations on terrain, ski routes, and dining options based on each guest’s stated interests.
• Perform Lift Line coordination in mazes and manage guest flow calmly and efficiently
• Ski/ride from station to station proactively looking for guests who need assistance, information, or help.
• Coordinate with other departments to provide communication to guests during
• Assist Marketing and Events with special projects.
• Assist other departments in executing exceptional guest service.

Skills

Guest engagement

English fluency

Customer service

Outdoor work

Weekend/holiday availability

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Mountain Hosts serve as the welcoming ambassadors of Park City Resort, providing guests with clear, accurate, and engaging information throughout their visit. They set the benchmark for exceptional guest communication—from the moment guests arrive in the plaza, through their on‑mountain experience, and as they conclude their day and depart the resort.

Mountain Hosts are resort experts who deliver high‑quality interactions that elevate the guest experience in every environment, including the plaza, trail map areas, lift mazes, and during operational impact events. Their presence ensures guests feel supported, informed, and valued at every stage of their visit.

This is an on‑mountain, guest‑facing position.

Job Specifications

• Starting Wage: $20.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available [Full Time (4 days/week) and Part Time (3 days/week) availability]
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Greet and engage guests on the Mountain, in Base Areas, Lift lines and at the Maps to provide exceptional guest service.
• Be knowledgeable on all information about the Resort, what we offer, where to find things, how to get there, programs, and services.
• Provide a presence at on‑mountain map locations to provide guests with information related to grooming, open/closed trails, weather forecasts, and lift status.
• Provide tailored recommendations on terrain, ski routes, and dining options based on each guest’s stated interests.
• Perform Lift Line coordination in mazes and manage guest flow calmy and efficiently
• Ski/ride from station to station proactively looking for guests who need assistance, information, or help.
• Coordinate with other departments to provide communication to guests during
• Assist Marketing and Events with special projects.
• Assist other departments in executing exceptional guest service.

Job Requirements

• Ability to work outdoors in all weather conditions for long periods of time.
• Ability to ski/snowboard throughout the day.
• Must be able to communicate fluently in English
• Positive and enthusiastic attitude
• Knowledge of Park City Resort and local area preferred.
• Must be willing to work weekends/Holidays

The expected pay range is$20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.