Asst Mgr: Rental Ops

Vail Resorts; Crested Butte (CO); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Ski passes for employees

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training & development

Referral Program

Job summary

Vail Resorts is hiring for winter seasonal roles in Crested Butte, CO, including a Store Assistant Manager position. You will lead a team of 10–20 rental and retail staff, deliver high-end guest service, coach employees, and manage training, budgets, and assets while upholding brand standards.

Starting wage is $25.00–$32.14 per hour, with full-time hours available. This seasonal posting emphasizes growth through training, competitive pay, and the absence of housing, plus employee discounts and

Qualifications

• Minimum 2 years leadership experience in retail and/or rental.
• Excellent communications, both written and verbal.
• Desire to offer the highest customer service standards to guests.
• Familiarity with rental and retail POS systems preferred.

Responsibilities

• Managing a team size of 10–20 rental and retail staff.
• Provide coaching, feedback, and training plan execution.
• Ensure staff have necessary supplies and create a rewarding work environment.
• Protect assets and manage inventory of rental and retail products.
• Communicate ideas or issues with Store and Regional Managers.
• Manage operational budgets and payroll.
• Stay current on industry products and trends.

Skills

Leadership experience

Retail knowledge

Communication skills

Team player

Multi-tasking

Tools

MS Office

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Responsible for providing high-end customer service and store support. Assistant manager directly oversees all aspects of operations and day-to-day routine work of rental and retail associates in store. Responsible for maintaining business standards and has increased decision-making authority. Assistant Manager acts as a knowledgeable representative of our brand and drives culture inside our retail and rental stores. Fulfills day-to-day work responsibilities for the organization as needed.

Job Specifications:

• Starting Wage:$25.00/hr - $32.14/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Managing a team size closer to 10-20 multi-unit employees
• Providing consistent and direct feedback, coaching and guidance to team members.
• Designing, executing and tracking training plans
• Ensuring department and staff have all necessary supplies
• Create a rewarding environment in which to work, generate a team atmosphere
• Protect company assets through loss prevention techniques. Managing inventory of rental and retail product.
• Communicate ideas or issues with Store and Regional Managers
• Manage operational budgets and payroll
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Other duties as assigned

Job Requirements:

• Proficient in Microsoft Office applications
• Excellent communications skills both written and verbal
• Minimum 2 years leadership experience
• 2 years in retail and/or rental experience
• Knowledge and passion for talent development
• Self-motivated with the ability to multi-task
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Familiarity with rental and retail POS system – preferred

The expected pay range is$25.00/hr - $32.14/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.