Guest Services Attendant

Vail Resorts; California (MO); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Free passes

Lift ticket discounts

Free ski lessons

401(k) plan

Training programs

Referral program

Job summary

Vail Resorts in Kirkwood, CA is seeking a Guest Services Attendant for the Winter Seasonal 2026/2027. You will greet guests, guide them to services, and ensure a safe, friendly experience at our base areas, resorts, and ticket offices.

Starting wage is $20.00 per hour, housing available, and employees receive free passes, ski lessons, and discounts. The role may involve cross-department support, weekend and holiday shifts, and wearing multiple hats across the mountain.

Qualifications

• Minimum Age: 18 years old.
• Seasonal winter position.
• Ability to work weekends and holidays.

Responsibilities

• Meet and greet guests with a positive attitude.
• Assist guests with questions and direct to services.
• Provide ticket sales or scanning assistance.
• Support other departments as needed.
• Maintain base area and safety.
• Other duties as assigned.

Skills

Guest service

Outdoor work

Teamwork

Communication

Job description

Guest Services Attendant

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

You are theface of the guestexperienceas you skillfullygreet anddirect guests at our resorts. Youare responsible forthe safe, friendly, and efficient experience of our guests from our base areas,restaurantlocations, and ticket offices. Join us in creating the Experience of a Lifetime!

Company: Kirkwood Mountain Resort
Location: Kirkwood, CA, US
Shift Type: Winter Seasonal 2026/2027

Job Specifications

• Starting Wage: $20.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Meet and greetguestswhile displaying positive guest service.
• Commit to guest satisfaction and assume responsibility for guest care and solving problem
• Answer guest questions by becoming a resort operations and services expert.
• Assistother departments as needed, including ticket scanning, ticket sales, activitiesoperations.
• Clearingthe base areamay be a part of your role
• Other duties as assigned

Job Requirements

• Ability to stay enthusiastic and perform well when busy
• Ability to work outside, on your feet, in all weather conditions forlong periodsof time
• Ability to work weekends and holidaysPreviousguest service experience preferred

A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

• Mountain Activities
• Retail Rental operations
• Food and Beverage Support
• Ticket sales or scanning
• Lift Operations
• Base Area Operations

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Nearest Major Market: California