Guest Services Associate – Yellowstone Front Desk (Weekly Pay)

Delaware North; West Yellowstone (MT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Training and development

Opportunities for internal mobility

Employee housing available

Job summary

Delaware North's Yellowstone Vacations in West Yellowstone, MT is hiring seasonal Front Desk Clerks. You will greet guests, register arrivals, answer inquiries, and help guests plan activities.

This role offers weekly pay, flexible shifts including evenings and holidays, and access to employee housing. If you enjoy hospitality and outdoor adventures, this is a great seasonal opportunity near Yellowstone National Park.

Qualifications

• Good interpersonal communication skills in person and by phone.
• Ability to read and comprehend the standard operating procedures manual.
• Must be able to multitask and function professionally under pressure from guests and supervisors.
• Must have a valid driver's license.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide exceptional customer service by greeting, registering, and assisting guests throughout their visit
• Answer phone inquiries, provide accurate information about services, and manage reservations
• Process customer payments, including credit card transactions, cash handling, and maintaining accurate financial records.
• Outfit guests with appropriate attire and equipment for their scheduled activities
• Resolve guest concerns and issues promptly to ensure a positive experience
• Reconcile daily transactions, verify charges, complete required paperwork, and perform other assigned duties

Skills

Customer service

Communication

Multitasking

Reading SOPs

Attention to detail

Valid driver's license

Job description

Delaware North's Yellowstone Vacations in West Yellowstone, MT is hiring seasonal Front Desk Clerks. You will greet guests, register arrivals, answer inquiries, and help guests plan activities.

This role offers weekly pay, flexible shifts including evenings and holidays, and access to employee housing. If you enjoy hospitality and outdoor adventures, this is a great seasonal opportunity near Yellowstone National Park.