Front Desk Clerk

Yellowstone Vacations; West Yellowstone (MT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Housing options nearby

On-site gym access

Free tours/activities

Job summary

Delaware North Parks and Resorts is seeking Front Desk Clerks for Yellowstone Vacations in West Yellowstone, Montana. You will greet guests, register arrivals, manage reservations, and assist with payments in a fast-paced, guest-focused environment.

Position offers weekly pay, training and development with opportunities for internal mobility, and housing options near Yellowstone. Join a global team and enjoy access to outdoor activities and nearby national parks.

Qualifications

• Guest service experience preferred.
• Ability to multitask in a fast-paced environment.
• Strong interpersonal and communication skills.
• Must have a valid driver’s license.

Responsibilities

• Provide exceptional customer service by greeting, registering, and assisting guests throughout their visit.
• Answer phone inquiries, provide accurate information about services, and manage reservations.
• Process customer payments, including credit card transactions, cash handling, and maintaining accurate financial records.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Driver's license

Job description

The opportunity

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Yellowstone Vacations in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived.

Pay

$14.00 – $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Weekly pay
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Life at Yellowstone Vacations

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone, with close access to Grand Teton National Park.

• Shared apartments/rooms available for $85/ week
• Housing costs include utilities and WiFi
• Coin-operated laundry on-site
• Free weight room available
• Free Coach tours (based on availablity)
• Access to tons of outdoor activities, including:
  • Exploring the 2.2 million acres of Yellowstone National Park
  • Visiting nearby hot springs, geysers, and hot spots
  • Hiking,snowmobiling,skiing,snowshoeing, fishing, and much more

What will you do?

• Provide exceptional customer service by greeting, registering, and assisting guests throughout their visit
• Answer phone inquiries, provide accurate information about services, and manage reservations
• Process customer payments, including credit card transactions, cash handling, and maintaining accurate financial records.
• Outfit guests with appropriate attire and equipment for their scheduled activities
• Resolve guest concerns and issues promptly to ensure a positive experience
• Reconcile daily transactions, verify charges, complete required paperwork, and perform other assigned duties

More about you

• Good interpersonal communication skills in person and by phone
• Ability to read and comprehend the standard operating procedures manual
• Must be able to multitask and function professionally under pressure from guests and supervisors
• Must have a valid driver’s license
• Strong organizational skills and attention to detail
• Ability to provide professional and courteous customer service in a fast-paced environment

Physical requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout the shift

Shift details

Days
Evenings
Split shift
Holidays
M-F
Weekends
8hr shift
10hr shift
Events

Source: Hospitality Online