Park Store Guest Experience Specialist

Yellowstone Forever; Wyoming (OH); On-site; USD 19,286 - 27,552; Full time

Job summary

Yellowstone Forever is seeking a Park Store Associate to join our team at visitor centers throughout the Greater Yellowstone area. You will greet visitors, assist with purchases, and promote our donor program and courses. The role emphasizes friendly customer service, accurate cash handling, and collaboration with staff.

The position is seasonal/full-time, non-exempt, with duties across Yellowstone locations and travel as required. A flexible schedule including nights and weekends is expected.

Qualifications

• High school graduation or GED.
• Demonstrated customer service skills.
• Proficiency in using computers and internet applications.
• Ability to proficiently use a cash register and adding machine.
• Ability to accurately handle cash and complete daily closing reports.
• Ability to work at elevations approaching 8,000 feet.
• Strong commitment to Yellowstone Forever's mission.
• Ability to work a flexible schedule including nights and weekends.
• Ability to lift boxes/equipment up to 40 pounds.
• Valid US driver’s license and good driving record.
• Satisfactory criminal background check.

Responsibilities

• Greet visitors and assist customers with purchases.
• Promote Yellowstone Forever’s supporter program and encourage participation.
• Advocate for Yellowstone Forever Institute and promote courses.
• Ring up sales using a POS system.
• Provide superior customer service and assist with inquiries.
• Complete daily cash reports and maintain store presentation.
• Stock and clean the store and maintain high presentation standards.
• Collaborate with staff and partners across the organization.
• Travel within Yellowstone and Greater Yellowstone area as needed.
• Carry out other tasks as assigned by leadership.

Skills

Customer service

Cash handling

POS experience

Computer proficiency

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Yellowstone Forever is seeking a Park Store Associate to join our team at visitor centers throughout the Greater Yellowstone area. You will greet visitors, assist with purchases, and promote our donor program and courses. The role emphasizes friendly customer service, accurate cash handling, and collaboration with staff.

The position is seasonal/full-time, non-exempt, with duties across Yellowstone locations and travel as required. A flexible schedule including nights and weekends is expected.